Terms of service
Last Updated: January 2026
1. Acceptance of Terms
By accessing or using this website (“Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use this Site.
2. Company Information
This Site is operated by Palma Air Conditioning, a Florida-based HVAC service provider (“Company,” “we,” “us,” or “our”).
3. Services
The Site provides information regarding air conditioning and HVAC repair, maintenance, installation, and related services.
All service descriptions, pricing, and estimates are informational only and are not binding unless confirmed in writing following an on-site inspection.
4. Estimates, Scheduling & Communication
- Estimates requested through the Site, phone, email, or text are non-binding.
- Appointment availability and pricing may change due to equipment condition, parts availability, or other factors.
- By submitting your contact information, you consent to receive calls, emails, and text messages, including automated messages, related to your service request.
5. User Conduct
You agree not to:
- Use the Site for unlawful purposes
- Submit false or misleading information
- Interfere with the Site’s operation or security
- Attempt unauthorized access to systems or data
6. Intellectual Property
All content on this Site — including text, images, logos, graphics, and layout — is the property of Palma Air Conditioning and may not be used without written permission.
7. Third-Party Links
This Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.
8. Disclaimer of Warranties
This Site is provided on an “as is” and “as available” basis. We make no warranties regarding accuracy, reliability, or availability.
9. Limitation of Liability
To the fullest extent permitted by Florida law, Palma Air Conditioning shall not be liable for any damages arising from your use of the Site.
10. Indemnification
You agree to indemnify and hold harmless Palma Air Conditioning from any claims resulting from your misuse of the Site.
11. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
12. Changes to Terms
We may update these Terms at any time. Continued use of the Site constitutes acceptance of any revisions.
You can cancel the SMS service at any time. Just text “STOP” to +1 954-280-6406. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@palmaair.com.
Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive Recurring messages based on user interaction. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: PRIVACY POLICY
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Palma Air Conditioning through our website at Palmaaair.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to info@palmaair.com or call 954-559-8510 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at PRIVACY POLICY
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
14. Contact Information
Email: info@palmaair.com
Phone: (954) 559-8510